KYC verification at Zbin requires three things. First, a government-issued photo ID — a clear image of your National ID (NID), passport, or driving licence. Second, proof of current address — a recent utility bill or bank statement (within the last three months). Third, a selfie — clearly taken while holding your ID.
Here's how it works: Log in → Profile → tap "Verify" → upload your photo. Verification is typically completed within 24–48 hours, and you'll receive an email notification once done. Withdrawals above ৳5,000 are not available until your account is verified.
Here's how it works: Log in → Profile → tap "Verify" → upload your photo. Verification is typically completed within 24–48 hours, and you'll receive an email notification once done. Withdrawals above ৳5,000 are not available until your account is verified.
Zbin generally does not charge any processing fee for withdrawals. However, operator-set charges may apply for mobile banking services such as bKash or Nagad — these are not fees imposed by Zbin.
Withdrawal limits: minimum ৳300, maximum ৳1,00,000 per day. For accounts without KYC verification, the daily limit is ৳5,000. Withdrawals are capped at five times per week. Funds typically arrive within 1 to 3 business days of the request. Processing may take slightly longer during natural disasters or bank holidays.
Withdrawal limits: minimum ৳300, maximum ৳1,00,000 per day. For accounts without KYC verification, the daily limit is ৳5,000. Withdrawals are capped at five times per week. Funds typically arrive within 1 to 3 business days of the request. Processing may take slightly longer during natural disasters or bank holidays.
Zbin's daily check-in system is simple. Just log in once a day and check-in bonus points are added automatically. Check in for seven consecutive days to unlock special rewards — such as free spins or cashback.
To get free spins: Log in → Rewards page → click on the "Today's Offers" section. Free spins are generally applicable to specific slot games and expire within 24 hours of being issued if unused. Enable push notifications on the Zbin app to get timely reminders whenever new free spins become available.
To get free spins: Log in → Rewards page → click on the "Today's Offers" section. Free spins are generally applicable to specific slot games and expire within 24 hours of being issued if unused. Enable push notifications on the Zbin app to get timely reminders whenever new free spins become available.
Zbin offers a vast collection of slot games, broadly divided into four categories:
Classic Slots: Old-school 3-reel games with simple rules — perfect for beginners.
Video Slots: Modern games with five or more reels, featuring animations and bonus rounds.
Progressive Jackpot slots: The prize pool keeps growing until someone wins — jackpots worth crores of BDT are possible.
Megaways Slots: The reel size changes with every spin, opening up thousands of ways to win.
All Slots Games page. RTP (Return to Player) typically ranges between 94%–97%.
Classic Slots: Old-school 3-reel games with simple rules — perfect for beginners.
Video Slots: Modern games with five or more reels, featuring animations and bonus rounds.
Progressive Jackpot slots: The prize pool keeps growing until someone wins — jackpots worth crores of BDT are possible.
Megaways Slots: The reel size changes with every spin, opening up thousands of ways to win.
All Slots Games page. RTP (Return to Player) typically ranges between 94%–97%.
Zbin's customer support is available 24/7, seven days a week. There are three ways to get in touch:
Live Chat: Fastest option — click the chat button at the bottom right of the site. Support is available in Bengali, with an average response time of 2–5 minutes.
Email: support@zbin.app — for detailed issues, you'll typically receive a response within 4–8 hours.
App Support: You can open a support ticket directly from the Zbin app menu and attach screenshots.
For payment or account issues, having your account number and transaction date on hand will speed up the resolution.
Live Chat: Fastest option — click the chat button at the bottom right of the site. Support is available in Bengali, with an average response time of 2–5 minutes.
Email: support@zbin.app — for detailed issues, you'll typically receive a response within 4–8 hours.
App Support: You can open a support ticket directly from the Zbin app menu and attach screenshots.
For payment or account issues, having your account number and transaction date on hand will speed up the resolution.
Zbin treats user security as its top priority. Every connection is protected by 256-bit SSL encryption — the same standard used by mainstream banking sites. Financial data is stored in a separate encrypted database that even Zbin staff cannot access directly.
For added security, Zbin offers two-factor authentication (2FA), which can be enabled from your account settings. Your personal information is never sold or shared with third parties. For more details, Privacy Policy View page.
For added security, Zbin offers two-factor authentication (2FA), which can be enabled from your account settings. Your personal information is never sold or shared with third parties. For more details, Privacy Policy View page.
If a match is cancelled or abandoned, Zbin follows the policy below:
Match fully cancelled: If no balls or points are bowled at all, the full stake is refunded. The amount typically returns to your balance within 24 hours.
Partially Completed Match: If a minimum amount of play has been completed (e.g., 5 overs in cricket, 45 minutes in football), the result is determined according to the official international rules of that sport.
Rescheduled Match: If a new schedule is confirmed within 48 hours, the bet remains valid; otherwise, a refund is issued.
To check your bet status, log in and visit the "Bet History" section.
Match fully cancelled: If no balls or points are bowled at all, the full stake is refunded. The amount typically returns to your balance within 24 hours.
Partially Completed Match: If a minimum amount of play has been completed (e.g., 5 overs in cricket, 45 minutes in football), the result is determined according to the official international rules of that sport.
Rescheduled Match: If a new schedule is confirmed within 48 hours, the bet remains valid; otherwise, a refund is issued.
To check your bet status, log in and visit the "Bet History" section.